Apple released its much anticipated iPhone OS updated today. We have 3 devices in our house. An original 2.5 iPhone a 3G iPhone and an iPod touch.
I started with the 2.5. Update went flawlessly.
Next I moved onto the 3G. Got the error message below.
I did not find anything readily on Google. I gave Apple support a call and their phone systems tells you to go to the web to open up a ticket and then disconnects you. At first I was a bit perturbed but hey it is a busy day so I gave it a shot. The website very easily allowed me to open a ticket and even set a time slot when a rep would call me back which is about an hour and half after I opened the ticket.
Through twitter it seems like the iTune servers are crushed and everyone says to keep trying. I did just that and my 3G phone finally activated.
Next onto the iTouch. iTunes detected I need an OS upgrade took me to the store to buy it and then the following error.
This error is much more friendly then the one above. After several retries I got through and got the touch updated.
Apple did call at the alloted time. It was an automated system that said 1 to talk to a person or 2 to reschedule. I was waiting for 3 cancel the request. Which never came and the automated system jumped into a sorry we missed you and will try you again later. Apple did send me an email saying they missed me, with a link back to the website where I could cancel the call.
Bottom line Apple is not keeping up with the demand for today so either by patient and wait a bit or keep slamming them hoping you get in!
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